The Smart Hotel Integrated Solution puts guest experience at the center, deeply integrating self-service check-in/check-out systems, smart luggage storage, smart room control systems, and membership management — building a full-process digital loop from booking, check-in, in-stay services to check-out. Through face recognition, IoT sensing, mobile payment and other technologies, it enables frictionless access, self-service, and smart security — helping hotels reduce costs, improve efficiency, enhance guest satisfaction, and become a benchmark smart hotel of the future.
Frictionless check-in, face door opening, face dining
Self check-in, self check-out, QR retrieval
Smart room control, granular energy management
Group-wide unified control, member data integration
Smart luggage lockers with face/QR/key card access, real-time baggage monitoring, SMS pickup alerts — freeing hotel staff and enhancing guest storage experience.
Learn MoreMulti-purpose smart storage with face, fingerprint, card, and PIN access — ideal for valuable item storage, staff lockers, and public area storage.
Learn MoreAll-in-one kiosk with ID recognition, face matching, key card issuance, mobile payment, and e-invoicing — 30-second check-in, 10-second check-out.
Learn MoreMultiple plants across mainland China with tens of thousands of employees. The "Smart Locker" project introduced face + employee card access with intelligent allocation — reducing queue times significantly and automatically tracking usage to solve long-term occupancy and high management labor costs.
Launched in June 2024, providing 24/7 self-service document pickup — streamlining counter processes. Queue time reduced by 15-30 min, travel time by 10-20 min, processing time by 10-20 min — saving 35-70 minutes per visit.
Providing safe and reliable luggage storage for guests at Sands properties (Venetian, Parisian, Londoner, Sands). Also deployed smart charging lockers to meet guest phone charging needs and enhance service experience.
Delivered self-service check-in/out and door access automation for seven premium hotels — enhancing guest experience and reducing front desk wait times.
Check-in efficiency +70%, check-out +85%
Front desk labor costs -40%, staff freed for service
Guest satisfaction +35%, repurchase +25%
Room energy consumption -20%, significant cost reduction
Security upgraded to financial-grade, risk events -60%
Guest profiling, precision marketing boosts revenue
Public/private/hybrid cloud deployment
Stable operation even in offline conditions
Seamless PMS, CRM, financial system integration
Encrypted transmission, Grade 3 cybersecurity compliance
Mini-program/APP/kiosk full coverage
Guest behavior insights, operational decision support
From traditional to smart, from cumbersome to convenient — making guest experiences better and hotel operations more efficient
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